Shipping policy
Shipping and payment – UniqueYou United Kingdom
Seller: ARTIS CEZARY BIELAS, Cezary Bielas, ul. Franklina Roosevelta 118, 41-800 Zabrze, Poland; correspondence, returns and complaints: os. Bór 13D, 34-400 Nowy Targ, Poland; email: info@uniqueyou.info; telephone: +48 506 794 405 (your operator's standard rate).
1. Delivery area and carrier
Orders placed through uniqueyou.uk are delivered to eligible addresses in the United Kingdom. For this market we normally use FedEx. The available service, delivery price and estimated carrier transit are displayed for the actual address at checkout and take precedence over general estimates.
2. DDP and import charges
Shipments are sent on a delivered-duty-paid (DDP) basis where confirmed at checkout. Duties and import taxes collected for the shipment are included in the checkout total, so the customer should not be asked to pay those charges again on delivery. This assumes accurate address and recipient information and does not cover charges caused by a customer-requested change after dispatch.
3. Dispatch and tracking
We process paid orders as quickly as possible on business days. When tracking is available, it is sent electronically. Delivery estimates can be affected by customs controls, remote-area service, severe weather or other events outside reasonable control; statutory rights concerning delayed or missing orders remain unaffected.
4. Prices and payment
Market prices are displayed in GBP. The checkout shows the final product, delivery, tax and duty amounts before the order is submitted. You may use the cards, wallets, PayPal or other payment methods that Shopify displays for your order. Cash on delivery (COD) is not available in this market.
5. Address problems, damage and loss
Check the address before payment. Contact us immediately if tracking shows an exception, the parcel is damaged, or it has not arrived within the indicated window. Keep the packaging and provide photographs when relevant so that we can investigate with the carrier.








